Terms & Conditions

Bedroom reservations

At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their bedrooms. Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply. A 5% service levy is added to all bills upon checkout, 100% of this going to staff.

Bedroom cancellations

Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay. We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.

Service levy

A 5% service levy is charged to all accounts before departure for distribution in its entirety (after the deduction of V.A.T) to all staff members on an equal basis. This is a contractual term alongside other terms and conditions of booking.

A 10% service levy is added to all non-resident dining which is distributed directly to staff.

Why do we do this? Conceived in 2007 and operated successfully on behalf of the staff ever since the service levy scheme gives our employees a stake in the performance of the Company. Service levy is directly linked to sales performance and provides an incentive to staff to provide excellent service, over and above the norm, one might already expect within a service industry. Furthermore, this additional incentive assists the Company in attracting potential employees when recruiting and retaining staff.

After the deduction of Vat to the Inland Revenue, the whole amount is distributed to staff without any administration deduction other than PAYE and National Insurance in the normal manner.

Service Levy is not used to ‘top-up’ wage remuneration to legal levels; this is prohibited by law. The Company pays at least above national minimum and living wage rates of pay as a matter of policy. Service Levy thus becomes additional pay to our employees over and above that which the Company considers to already be better than the norm pay rates when compared with our industry sector and thereby rewards staff with pay well above competitor pay rates for comparative jobs.

Why not simply pay even more to our staff? Service Levy is not an overhead cost to the Company and thus falls outside potential ‘wage control’ measures which Companies often have to take in response to fluctuating economic fortunes.

We feel the scheme removes the potentially embarrassing dilemma for the customer of ‘do I tip or not’ or ‘is service included or not’. Should you feel you would like to offer more, then that is perfectly acceptable. Equally, we would be keen to hear your feedback on any suggestions you may have concerning the service you have received.

Arrival/Occupation

Travel cots can be provided and will be placed within the parent/guardians room. Following the no-smoking legislation, The Devonshire Arms Hotel is a smoke-free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke free again.

Description

Whilst Estate Escapes makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst The Devonshire Arms Hotel has taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material is accurate, The Devonshire Arms Hotel reserves the right to alter, substitute or withdraw any service, facility or amenity.

Liability

Estate Escapes will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death, injury or loss is due to the Hotel’s negligence.

Corkage

We do not permit any corkage within The Devonshire Arms Hotel. The Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises.

Loss or damage

The Client is responsible to the Hotel for any loss or damage caused to the Hotel by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Hotel is not responsible for any loss or damage to the Client or their guest’s property. Should any loss or damage come to light after the Clients and their guests have departed, Estate Escapes reserve the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.

Clients property

Estate Escapes does not accept responsibility for any of the Clients belongings left at the Hotel. Every effort shall be made to store and log any lost property for up to 6 months following the guests’ departure, but any items unaccounted for are the owner’s responsibility.

Changes by the hotel

Due to circumstances beyond the control of the Hotel, it may be necessary to change or cancel your booking. Where the change is considered major, as decided by management, you will have the option to accept the change or receive a full refund of any monies paid. Estate Escapes is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

The Devonshire Arms Hotel

Estate Escapes will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.

Health and safety

All Clients running functions are responsible and must ensure full compliance with Estate Escape’s Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.

Jurisdiction

The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

Third parties

The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).

Variation

No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

Entire agreement

These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between Estate Escapes and the Client whether written or oral, relating to the function. Contracting Company Estate Escapes. Registered office address: Estate Escapes. Estate Office Edensor Bakewell England DE45 1PJ Company number 01572796 Registered England & Wales.

Bedroom Reservations

At the time of booking, a non-refundable and non-transferable deposit is required for all rooms, with final balances payable on departure. This is stated on the terms and conditions of the individual offers. No discount shall be offered to children under the age of 15 occupying their own bedrooms.

Offers may not be used in conjunction with each other, and if conditions are not fully met, then the standard room rate shall apply. Please note that Spa access will only be granted once you are a checked-in resident of the hotel and during the time you have access to your room unless stated otherwise. A 5% service levy is added to all bills upon checkout, 100% of this going to staff.

Restaurant Reservations

Tables with 15 or more guests are required to have a set a menu or a choice from a 3- 3- 3 menu. Any groups larger than 20 will have a set menu. Tables can be held for 15 minutes past the reservation time however there may be a wait on food service time. A non-refundable deposit of 25% per person is required for bookings of 10 or more people. Please could you advise of any dietary requirements at your earliest convenience and we will endeavour to accommodate your needs. Please note our Kitchen is not free from any allergens and may come into contact with foods. A 10% service charge shall be applied to your final bill, 100% of which shall be distributed between all staff. Contracting party: Estate Escapes – owned by The Devonshire Group. Company number 01572796 Registered England & Wales.

Bedroom Cancellations

Cancellations must be received in writing. If you have paid a deposit, this will not be refunded in the case of a cancellation. Reservations cancelled within 48 hours of 15:00 for the date of arrival shall be charged the full amount of the stay.

We highly recommend that your own travel/holiday insurance is in place at the time of booking. In the case of a no-show, you will be charged the full amount of the stay unless you can provide a cancellation reference number. Group cancellations – Please see contract.

Spa Access

Residents are able to use all spa and leisure facilities as part of their room rate. Spa access will only be granted once you are a checked-in resident of the hotel and during the time you have access to your room unless stated otherwise.

Arrival / Occupation

Dogs are welcomed within the Hotel at a rate of £15.00 per dog per night. Pets are the sole responsibility of the owner/s, and must be in good health, and kept on a leash at all times in both the hotel and its grounds.
All purchases in the hotel must be signed for. Residents are able to use all spa and leisure facilities as part of their room rate.
In accordance with the no-smoking legislation, The Fell Hotel is a smoke free premises and smoking is not permitted. Smoking in a room will incur an additional cleaning charge to render the room smoke free again.

Weddings

The Fell Hotel will only hold one Wedding a day. Due to this we have a One Bride Policy for couples having their Special Celebration at the hotel. Exclusions Apply. Please contact the Events team for further information: events@thefellhotel.co.uk.

Description

Whilst The Fell Hotel makes every effort to ensure the accuracy of the property descriptions they are inevitably subjective and are for guidance only due to the unique identity of each room. Whilst The Fell Hotel has taken all reasonable steps to ensure that the information contained in its brochures, websites, leaflets, advertisements and any other form of promotional material are accurate, The Fell Hotel reserves the right to alter, substitute or withdraw any service, facility or amenity.

Liability

The Hotel will not be liable for the death or injury of any persons attending any function or for any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liabilities by the Client in the exercise of the rights granted by the booking except where such death injury or loss is due to the Hotel’s negligence.

Corkage

Unless previously agreed in writing, the Client or guests may bring no wines, spirits or food into the hotel for consumption on the premises. This includes any such items which are given away as prizes. Anyone found in breach of these terms & conditions will be confiscated of such items and may be asked to leave the premises. The Hotel reserves the right to charge corkage to guests for consumption of such items, the value of which will be determined by the duty manager on the day and their discretion in this regard shall be absolute.

Loss or Damage

The Client is responsible to the Hotel for any loss or damage caused to the Hotel by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Hotel is not responsible for any loss or damage to Client or their guest’s property.
Should any loss or damage come to light after the Clients and their guests have departed, the Hotel reserves the right to charge the Client’s credit/debit card and/or to send an invoice for the amount required to make good or remedy any such damage.

Clients Property

The Hotel does not accept responsibility for any of the Clients belongings left at the Hotel. Every effort shall be made to store and log any lost property for up to 2 months following the guests’ departure, but any items unaccounted for are the owner’s responsibility.

Changes by the Hotel

Due to circumstances beyond the control of the Hotel it may be necessary to change or cancel your booking. Where the change is considered major, as decided by the Hotel, you will have the option to accept the change or receive a full refund of any monies paid. The Hotel is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

The Fell Hotel

The Hotel will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock-out, failure of supply of electricity, water or gas, gas leakage or water leakage.

Health and Safety

All Clients running functions are responsible, and must ensure full compliance with the Hotel’s Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the Client’s equipment if we consider it unsafe or a hazard.

Jurisdiction

The validity, construction and performance of these terms and conditions shall be governed by English Law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

Third Parties

The parties agree that these terms and conditions are not enforceable by any third party under the contracts (Rights of Third Parties Act 1999).

Variation

No variation to these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

Entire Agreement

These terms and conditions and function sheet constitute the entire understanding and agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and undertakings between the Hotel and the Client whether written or oral, relating to the function.

Contracting Company

Please be advised that the contracting company details are.

Estate Escapes – owned by The Devonshire Group.

Estate Office, Edensor, Bakewell, England, DE45 1PJ

Company number 01572796

Registered England & Wales

The Devonshire Arms Spa Terms & Conditions

Spa Etiquette

• For the benefit and peaceful enjoyment of the spa by all users, we request mobile phones and devices are turned to silent when in the Spa. Mobile devices and cameras may not be used in changing rooms under any circumstances. We request all members and guests respect people’s privacy.

• The Devonshire Arms Spa operates a strict non-smoking policy in accordance with UK law. Smoking (including the use of e-cigarettes) is not permitted within the Spa, poolside, its facilities, or immediate external areas.

• Swimwear must be always worn within The Spa. Robes are provided.

• Lockers are provided for use by members and guests during their visit to The Spa. Lockers may not be kept for personal use. Any property left overnight will be removed and kept in lost property for 30 days.

• The Devonshire Arms Spa accepts no liability, under any circumstances, for loss, damage, injury, or consequential loss to guests or their personal property.

General Terms

• This agreement is between yourself – the member – and the Devonshire Arms. To become a member of the Spa, you must complete a Membership Application and Agreement. You will need to provide a photograph or allow a photograph to be taken.

• Your data will be stored and used in accordance with GDPR compliance. View full details of our privacy policy by clicking this link. https://boltonabbeyescapes.co.uk/privacy-policy/

• The Spa reserves the right to amend treatment times on the day where operationally necessary.

• All stated treatment times include consultation, preparation, and the treatment itself.

• Jewellery may need to be removed for certain treatments. Guests are advised to leave valuables at home.

• Special offers and discounted products cannot be used in conjunction with any other promotion and are subject to availability.

• Children under the age of 16 are not permitted within the Spa.

• Pets are not permitted in or around the Spa or surrounding grounds.

• An optional 5% service charge will apply to all treatments, packages and food and beverages.

Health & Safety

• All Spa visitors and their guests are required to follow the health and safety rules for all facilities.

• All Spa visitors who have booked treatments are required to complete a medical consultation and consent form upon arrival.

• Guests must disclose all relevant medical conditions, pregnancy, or contraindications accurately and in full, by contacting the Spa directly on (Tel Number)

• Guests with heart conditions, high blood pressure, or who are pregnant are strongly advised not to use heat-based facilities including the Sauna & Steam rooms.

• Failure to complete the medical questionnaire on arrival may result in treatment refusal.

• Where a treatment cannot proceed due to accurately disclosed medical information, a suitable alternative treatment or a full refund will be offered.

Pregnancy Terms & Conditions

• Massage and body treatments are not available during the first trimester (1–12 weeks) of pregnancy. Pregnancy-safe facials may be offered.

• From 13 weeks onwards, a range of specialised pregnancy treatments is available.

• The Spa endeavours to maintain pool temperatures suitable for use during pregnancy; should this not be possible, guests will be informed promptly.

• Pregnant guests are strongly advised not to use heat or hydrotherapy facilities.

• Rasual treatments are not suitable during pregnancy.

• Pregnant guests will be advised of potential risks and will be required to complete a disclaimer form confirming informed consent.

• All staff will respect confidentiality; however, for safety reasons, guests are strongly encouraged to disclose pregnancy prior to arrival.

Oncology Treatments

• Disclosure of any current or previous cancer diagnosis is required at the time of booking.

• Treatments may only be performed by an Amethyst Trust–trained therapist, subject to availability.

• Failure to disclose a diagnosis prior to booking may result in treatment cancellation without refund.

• The Spa offers a range of treatments suitable for guests with a cancer diagnosis; please contact the Spa team for guidance.

Rescheduling Policy – Treatments

• Full payment is required at the time of booking for all treatments.

• Once purchased, tickets cannot be refunded or returned.

• Rescheduling requests made within 24 hours of the treatment time are non-refundable. Rescheduled requests incur a £10 administration fee and are subject to availability.

• Non-attendance will result in the full treatment fee being retained. No refund will be issued.

• Late arrival may result in a reduced treatment duration with no price adjustment.

Spa Days & Packages

• Amendments to treatments within a Spa Day or Package must be requested at least 24 hours prior to the scheduled treatment time and are subject to availability.

• Amendments or rescheduling of Spa Days or Packages within 7 days of arrival will incur a £10 administration fee.

• All third-party bookings (including but not limited to Travelzoo, Spa Seekers, and Spa Breaks) are subject to the payment and cancellation terms of the third-party provider, which may differ from those of The Devonshire Arms Spa.

• Arrival times and treatment schedules are fixed according to the purchased package and cannot be amended.

• While every effort is made to schedule treatments simultaneously for multiple guests, this cannot be guaranteed.

• Guests must notify the Spa of any dietary requirements, pregnancy, or medical conditions prior to arrival, please contact the Spa Team on 01756 718142.

Gift Voucher Refunds

• Under the Consumer Contracts (Amendment) Regulations 2015, voucher purchases may be cancelled within 14 calendar days of receiving the confirmation email, provided the voucher has not been redeemed.

• Cancellation requests must be submitted in writing or via email within the cancellation period.

• Refunds will be processed within 14 calendar days using the original method of payment. No cash refunds are available.

• If a voucher is redeemed or the cancellation period expires, the right to cancellation and refund is waived.

• Refunds will be processed once only. The Spa is not responsible for recovering funds where payment details have changed.

Membership Terms & Cancellations

• Annual Payment Membership – For annual payment memberships, the contract term is 12 months. Members pay for 10 months and receive 12 months’ full access. All renewals are subject to the terms and conditions of the membership contract. Memberships purchased online will renew automatically, provided a valid payment card remains registered on the account.

• Monthly direct pay Memberships – the initial contract term will be 3 months. Thereafter, Memberships will continue indefinitely on a monthly basis at the prevailing rate, in accordance with the terms and conditions of this contract.

• Cancelling your contract – After completion of the initial contract term, monthly direct pay Memberships may be terminated by you giving a minimum of 30 days’ notice in writing direct to the Spa Manager or by emailing spa@thedevonshirearms.co.uk

• Your cancellation will be acknowledged by an email or letter from the Spa advising of your final payment and date your membership expires. Telephone or verbal cancellations will not be accepted.

• No refunds or credits will be issued for any part of a paid billing period.

• If payment fails or a card becomes invalid, Spa access will be immediately suspended, and the membership card will be void until outstanding payments are settled.

• A 14-day cooling-off period applies to new memberships under the Consumer Contracts (Amendment) Regulations 2015, during which a full refund will be issued to the original payment method.

• We may cancel memberships of any Member in the event they commit a breach of the membership agreement. Any refunds owed will be at the discretion of the management.

• Membership Suspension Membership may only be suspended by pregnancy, redundancy or physical incapacity through long-term injury or illness, if supported by official evidence. The request to suspend Membership must be received in writing. A request for Membership suspension will only apply to Members on an annual Membership. Membership can be suspended for a maximum of 3 months.

Bookings

We would advise in the first instance that all bookings are provisional until confirmed by Devonshire Arms Holiday Cottages. We are unable to accept more than the maximum number of people shown in the letting particulars for each property. If after completing the booking you wish to change the size of your party, you should advise us prior to your arrival. Bookings are from Friday to Friday unless stated otherwise. Access to the properties is from 4.00pm on the day of arrival, with vacation by 10.00am on your day of departure. Holiday cottage bookings are for residential purposes and no commercial activity should take place. Keys for the properties are available through the reception at the Devonshire Arms Hotel at Bolton Abbey, unless otherwise notified. You will receive the details and directions to the holiday accommodation on receipt of your final payment.

Payments

A deposit of 30% of the booking fee is payable to secure the booking.  The balance is due in full six weeks before the start of your holiday.  Full payment is required at the time of booking when this is within six weeks of the start of your holiday.  Once your deposit has been received, we will write and confirm your booking.

Value Added Tax

VAT is included in the quoted price for your holiday at the rate applicable at the time of printing.  Our confirmation of booking is not a VAT invoice.

Holiday cancellation

You should notify us immediately by telephone should you consider it necessary to cancel your holiday and this should be followed by written confirmation of the cancellation.  A 30% non-refundable and non-transferable deposit is required to secure your reservation. The remaining balance of the reservation will be charged 6 weeks (42 days) before arrival. All payments, once paid, are non-refundable and non-transferable.

Loss or damage

Any loss or damage to holiday cottage contents should be notified to us in order that replacement or repairs can be carried out.  Only in the event of the repair or replacement costing in excess of £50 would we look to recover the cost.

Large parties / bookings of multiple properties

For large parties booking more than one cottage, we reserve the right to charge a returnable deposit/bond against any damage that may arise, and for bookings of more than one cottage you are asked to ensure that any items of furniture or equipment moved from one of the cottages is returned to its rightful place at the end of the holiday.

Cleanliness

On your arrival the cottages will have been thoroughly cleaned between lets and the beds ready-made. Visitors are asked to leave the properties in the condition they found them in.

Pets

In our cottages a maximum of two pets are welcome with prior notification. There is a cost of £40 per stay per pet. Pets should not be left unattended in the property and should be kept out of the bedrooms.

Smoking

Smoking is not permitted in any of the holiday cottages. A cleaning fee will added after departure for any guests that do smoke inside.

Service to all cottages

Heating and electricity are included in the price, together with an initial basket of logs for the wood-burning stoves in the properties where these are provided.  Linen (except cot linen) and towels are provided at no extra cost.  For visitors staying for two weeks, we can provide extra clean, wrapped linen and cleaning products if required.

Complaints / equipment faults etc

If you are having a problem with any of the equipment in the property or have feedback about the service or standard of accommodation, please do so at the time the problem occurs by calling 01756 718100.

Short Breaks

All properties are available for short breaks where stated in the price list. The minimum stay is for three nights.  Short breaks are available in low, economy and mid season either for three nights from Friday to Monday or four nights Monday to Friday – there shall be no variation from this.

Parking

There is parking available at all properties.

Fireworks

Fireworks are NOT ALLOWED at the cottages to avoid upsetting local livestock.

Late Availability Offer

Is not valid on Thorpe Fell property.

Contracting Company

The Devonshire Group

Registered office address:

Estate Escapes

The Devonshire Group

Estate Office
Edensor
Bakewell
England
DE45 1PJ
Company number 01572796
Registered England & Wales

Bookings

All bookings are provisional until confirmed by Devonshire Arms Holiday Cottages. We are unable to accept more than the maximum number of people shown in the letting particulars for each property. If, after completing the booking, you wish to change the size of your party, you should advise us prior to your arrival. Children must be 12 years old and over.
Access to the property is from 3.00pm on the day of arrival, with vacation by 11.00am on your day of departure. Holiday cottage bookings are for residential purposes only; no commercial activity or food preparation is permitted.
You’re parking permit, directions and information pack will be available to collect at the reception at the Devonshire Arms Hotel at Bolton Abbey, unless otherwise notified.

Payments

Full payment is required at the time of booking. Once payment has been received, we will confirm your booking in writing.

Value Added Tax

VAT is included in the quoted price at the rate applicable at the time of booking. Our confirmation of booking is not a VAT invoice.

Holiday Cancellation

You should notify us immediately by telephone should you need to cancel your holiday. This must be followed by written confirmation. All payments, once paid, are non-refundable and non-transferable.

Loss or Damage

Any loss or damage to cottage contents must be reported so that replacement or repair can be arranged. If repair or replacement costs exceed £50, we reserve the right to recover the cost. Loss of the emergency mobile phone will incur a £150 charge.

Cleanliness

The cabin has been thoroughly cleaned before your arrival and the bed will be made. Guests are asked to leave the property in the condition they found it.

Pets

Pets are strictly not allowed.

Smoking

Smoking is not permitted in any area of the Moor or building at Thorpe Fell. This is a fire risk to the surrounding moorland.

Services

Heating in the form of wood burners are included in the price, along with an initial basket of logs for wood-burning stoves where provided. Linen and towels are also provided.
Please note there is no electricity. There is no running water, bottled water will be supplied for drinking.
Composting toilet and hand washing facilities, located in the Turfed Hut below Thorpe Fell Cabin.
Breakfast and dinner choices must be selected at the time of booking.
No food preparation is allowed.

Complaints / Equipment Faults

If you encounter any problems with the accommodation or equipment, please contact us immediately on 01756 718100 so we can resolve the issue during your stay.

Parking

Parking is available at either Upper Barden Reservoir or The Devonshire Arms Hotel. Directions will be provided at the time of booking. You may access Thorpe Fell Cabin and park outside if you have a 4×4 but driving from Upper Barden Reservoir to Thorpe Fell Cabin is at your own risk.

Fireworks

Fireworks are strictly not allowed.

All properties on this site are operated by Estate Escapes, part of The Devonshire Group. The registered address is:

Estate Office

Edensor
Bakewell
England
DE45 1PJ

Company number 01572796
Registered England & Wales

Our dog friendly hotels are prepared to accommodate fully trained, well-mannered, healthy pets. All of our hotels and inns are dog friendly, along with most of our cottages.

Your pet must be kept on a leash and accompanied by yourself, or held in arms, in all public areas of our hotels and inns, including outdoors.

Please do not leave your pet unattended. Should you require pet services and supplies, please contact reception prior to arrival.

Please contact reception at extension 0 to arrange for a convenient time for cleaning your room. For the safety and comfort of your pet, Housekeeping will enter your room only if your pet is not present, or you are present and your pet is leashed.

You are responsible for cleaning up after your pet in the hotel, inn or in the neighbourhood.

Any disturbances must be curtailed to ensure other guests are not inconvenienced.  We reserve the right to require immediate removal of any pet that displays inappropriate behaviour including, but not limited to, excessive barking, biting, evidence of disease. You will be responsible for all charges relating to the removal of your pet including transportation and kennel charges.

A £20 per dog per night fee is charged for your pet to stay at any of our dog friendly hotels and inns. However, as the pet owner and registered guest, you will also be responsible for any additional cost for deep-cleaning, repair and replacement of damaged facilities caused by your pet.

You further agree to indemnify and hold harmless the Devonshire Group, its owners and its operators from all liability and damage suffered as a result of your pet.